The company ANANIADIS COFFEE IKE maintains the online store www.kafesananiadi.gr.
Company Name: ANANIADIS COFFEE IKE
VAT Reg. No.: 999867935
Address: 67 Omonoias & 17 Ionos Dragoumi Streets, 65302 Kavala
Τelephone: 2510 222358
1. General Terms
www.kafesananiadi.gr reserves the right to unilaterally modify or renew these terms and conditions for transactions made through its e-shop, in accordance with its needs and trade practices. www.kafesananiadi.gr undertakes to inform users of any modifications as well as any changes through this e-shop’s website. It should be made clear that any change in terms does not apply to orders you have already placed.
2. Products & Information
www.kafesananiadi.gr is bound vis-a-vis the completeness and validity of the information listed on its website, both with regard to the existence of the essential characteristics described on a case-by-case basis for each product it features, without prejudice to any technical or typographical errors which have been missed or have occurred inadvertently or due to any interruptions in the website’s operation due to force majeure. Product prices indicated consist of the value of the product and the corresponding VAT. We reserve the right to change our prices without prior notice. We reserve the right for any typographical errors present in the product descriptions or price,
We expressly reserve the right to correct any unintended errors that may exist on our online store.
Once an order containing an incorrect price has been completed, we will inform you so that you can either confirm the order with the correct price or cancel your order.
3. Limitation of liability
www.kafesananiadi.gr cannot guarantee product availability, but does guarantee to inform consumers of their non-availability in a timely manner.
www.kafesananiadi.gr is only responsible for fraudulent and gross negligence, in case of delay in the delivery of products ordered, and for information or services it provides through its website.
The www.kafesananiadi.gr e-shop is not responsible for any technical problems that may arise when users attempt to access the website as well as during use which are related to the operation or compatibility of their own infrastructure with website use. In addition, it is also not responsible for third party acts or omissions, and particularly for unauthorized interference by third parties with products and/or information made available through it.
4. Intellectual property rights
The website www.kafesananiadi.gr is the official website of “ANANIADIS COFFEE IKE”. All the content of the website, posted by “ANANIADIS COFFEE IKE”, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of “ANANIADIS COFFEE IKE” and are protected under the relevant provisions of Greek law, European law, and international conventions. Any copying, analog/digital recording or mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the actual content provider of the websites is prohibited. Any reproduction, republication, downloading, communication, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written permission of “ANANIADIS COFFEE IKE” or any other legal holder of the above copyright.
The names, images, logos and distinctive features representing “ANANIADIS COFFEE IKE” and/or its online store and/or third parties contracted with them as well as their products or services are exclusive marks and distinctive features of “ANANIADIS COFFEE IKE” and/or www.kafesananiadi.gr and/or the above third parties and are protected by Greek, EU, and international trademark and industrial and intellectual property and unfair competition laws. In all cases, their appearing and being presented on the websites www.kafesananiadi.gr should in no way be construed as transfer or assignment of a license or right of use.
5. User Obligations
Users of the website www.kafesananiadi.gr accept that they will not use it or the www.kafesananiadi.gr online store to send, publish, e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, disturbing, slanderous, defamatory, vulgar, obscene, libelous, constitutes a violation of someone else’s privacy, shows malice, or expresses racial, national or other discrimination, may cause harm to minors in any way, which may not be transmitted in accordance with the law or contractual or management relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), which violates any patents, trademark, commercial secret, intellectual rights or other third party ownership rights, contains software viruses or any other codes, files, or programs, which have been designed for the purpose of interrupting, causing damage, destroying, or hindering the operation of any software or computer material, which intentionally or unintentionally violates applicable Greek or EU law and its provisions, which may disturb third parties in any way and any content used for collecting or storing personal user information.
6. Transaction Privacy
Protecting confidentiality is considered to be self-evident. The same basic principles governing classical transactions apply in the case of e-commerce. All information transmitted by the user/member of www.kafesananiadi.gr is confidential, www.kafesananiadi.gr has taken all necessary measures to use it only to the extent deemed necessary in the context of the services provided. Some of the most important measures taken include the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to process your orders.
In the event that www.kafesananiadi.gr uses third parties to support its systems, it shall ensure that confidentiality is ensured.
You can request any information that is kept about you and correct it in the event you are able to substantiate the existence of an error.
For your own safety, you should also treat all information provided through the service as private and confidential and refrain from disclosing it to third parties.
7. Personal Data Protection
8. Withdrawal/Return – Replacement of Products
a) In the case of a non-defective product and within 5 calendar days from the date that the order is received, the order or part of it may be returned, provided that there is no damage to the packaging of the returned product. Our company may not accept the returned item in the event of non-use of this packaging. Shipping costs are borne by the customer.
b) In the event that a defective product is detected upon its delivery, our company will proceed with its immediate replacement without any additional financial burden to the customer. A necessary condition for not burdening the buyer with shipping costs is return of the product by the cooperating courier company of the company ANANIADIS COFFEE IKE
In both cases, you must include a copy of the sales receipt or invoice to make the right for your purchase legitimate.
Please be advised that the company is not responsible for any damage to products after their use and is not required to replace them under any circumstances.
Exemptions to withdrawal
Cancellations cannot be made for:
a) products which are not suitable for return, for health or hygiene reasons, and which have been unsealed after delivery.
b) For products in the Make Your Coffee category
9. Order Cancellation
Cancellation of the order is permitted in the following cases:
a) If the electronic order has been completed but the product has not yet been shipped, you can call 2510 222358 and one of our representatives will undertake to cancel your order.
b) If you wish to cancel your order after receipt of the product, call us at 2510 222358 or contact us through our website’s email form, explaining why you wish to cancel the order. One of our representatives will serve you immediately and inform you about your options.